ABOUT US

Waterways Bathroom and Plumbing was founded in Feb 2012. Waterways is a collective of individual stores with more than 90 years combined experience in the plumbing industry! We view our relationships with our suppliers, our clients and employees as a circle of trust, and our logo is symbolic of the style of our business ethos which is to be solid, connected and principled.
Our main aim is to provide all our valued customers, whether in trade or in retail, with a selection of exceptional quality products at competitive prices. Our guarantee to all our Clients is that we provide immeasurable support, and we extend our advice, which is priceless.
Vision Statement

We are continuously looking for new, exciting and innovate products that will add value to our clientele’s projects, and which will offer interesting alternatives and choices. For our retail customers, we offer a wide range of local and international brands, which we ensure all come with the necessary warranty’s and almost always with SABS mark of approval. We also carry a wide range of spares and trade related products.

Mission Statement

At Waterways Bathroom and Plumbing, our mission is to give companies large and small and private individuals, the very best advice, care and level of service. We believe that working hard together we can bring you an unparalleled level of quality service and satisfaction. We believe it is vital that people work together to solve problems and achieve common goals. It is perhaps for this reason that we believe that a business relationship with Waterways Bathroom and Plumbing can make all the difference!

Values

Our commitment to achieving excellence through continuous improvement of our service, product selection and communication with you. We are constantly striving to improve and forge closer relationships with all our customers. d) Business goals and objectives Deliver value for money products and services. You will be treated with courtesy and consideration and out staff will be helpful. We will exercise the utmost integrity in providing services.

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